Speaker:
Mark Carroll is a risk, crisis, and recovery professional with over 25 years of experience in the field of business continuity, crisis management, and disaster recovery. Mark launched the very first business continuity and disaster recovery programs for BIOGEN; built out the global Gillette crisis and continuity program to 150 locations worldwide, led Business Continuity globally for Fidelity Enterprise Operations and introduced risk, emergency management and recovery management at Income Research and Management. An Information Technology (IT) professional by education and training, Mark started his IT career with the US Department of Defense (DOD) in Boston, MA with responsibility for Third-party Contractor Compliance and Application upgrade support.
Mark leveraged his IT, Operations and Risk experience to build out the IT Audit program at Gillette, integrating IT control assessment into operational audit activities.
Prior to these roles Mark was the head of IT for Rexam Graphics and JPS Elastomerics.
Mark holds an MBA in Finance from Babson College as well as dual Bachelor’s Degrees from Boston College in Economics and Political Science.
He is Certified in Risk Management (RIMS-CRMP), Production and Inventory Control (CPIM), Business Continuity (MBCP and FBCI), Project Management (PMP), IT Security (CISSP), IT Audit (CISA), IT Governance (CGEIT), Governance, Risk and Compliance (GRCP, GRCA), and is a Lean Six Sigma Green Belt (LSSGB).
Mark is Founder of the graduate degree in Enterprise Risk Management (ERM) at Boston University and functions as adjunct faculty at the University, having taught risk and crisis management to over 3500 graduate students worldwide.
Mark is a frequent speaker at ISACA, Continuity Insights, MIT, DHS, ACP, and Disaster Recovery Journal (DRJ) conferences.
